Capture One Live (COL):

Capture One may process Customer data for the duration of the Agreement, unless otherwise agreed by the Parties.

The period for which Personal Data is retained depends on the Customer’s use of the Software and Services.

Images and Personal Data contained therein stored in COL may be retained for up to maximum of 30 days after the live session was initiated.

Upon termination or expiry of the Main Agreement, images and Personal Data contained therein may be retained for a period of up to 90 days, after which it will be inaccessible.

Deletion of emails sent via SendGrid services will be guided by Sendgrid’s retention policy available at: Data Retention and Deletion in Twilio Products.
 

Cloud File Transfer (CFT):

Capture One may process Customer data for the duration of the Agreement, unless otherwise agreed by the Parties.

The period for which Personal Data is retained depends on the Customer’s use of the Software and Services.

Upon termination or expiry of the Main Agreement, images and Personal Data contained therein may be retained for a period of up to 90 days, after which it will be inaccessible.

Whitelisting:

Deletion of emails sent via SendGrid services will be guided by Sendgrid’s retention policy available at: https://help.twilio.com/articles/4410585868443-Data-Retention-and-Deletion-in-Twilio-Products.