What is a sub-processor?
A sub-processor is a third-party data processor engaged by VoxiAI - Voice-driven IVR and automated form-filling. The sub-processor has or potentially will get access to personal data that VoxiAI - Voice-driven IVR and automated form-filling processes on behalf of its customers.
Why and how should I assess this?
If you choose to use VoxiAI - Voice-driven IVR and automated form-filling as a processor, the sub-processors listed will have access to personal data processed on your behalf. When you assess the sub-processors of your vendors, you need to ensure the following:
A signed data processing agreement
You need to have a signed contract in place that commits VoxiAI - Voice-driven IVR and automated form-filling to only use sub-processors with your permission.
Transfers of data out of Europe
If VoxiAI - Voice-driven IVR and automated form-filling uses a sub-processor located outside Europe, there must be a legal basis for the transfer.