Nueworx

by Nueworx Limited

Nueworx is a multi-tenant SaaS platform used by MSPs to support their customers’ end users and IT estates. Users sign in with Microsoft Entra ID single sign-on. Key capabilities: • AI service desk chatbot (web and Microsoft Teams) and AI voice assistant (telephony), which answer IT questions, search the customer’s knowledge base and raise or update tickets in the customer’s ITSM system (e.g. ServiceNow, Autotask, Halo). • Device management: Microsoft Intune device inventory, health monitoring and automated remediation via Microsoft Graph. • Licence optimisation, service reporting, satisfaction surveys and experience (XLA) analytics. Customer systems the service connects to (Microsoft 365 / Entra / Intune tenant, ITSM and documentation tools) are the customer’s own and are not Nueworx subprocessors. 
On Nueworx's Privacy Page you can request and collect all the privacy and GDPR related information that Nueworx is providing.

Website

Contact information

Address Sheriff House, 64 St. James's Street, Nottingham, NG1 6FJ
The legal entity behind Nueworx

Privacy policy

The privacy policy by is a legal document or statement that discloses how Nueworx gathers, uses, discloses, and manges their customers' data.
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Privacy contact information

Get the contact information for Nueworx privacy team or DPO.
Privacy contact information for Nueworx
Data transfers
The basis for Nueworx Limited sharing, adding, uploading, hosting, accessing or sending personal data out of Europe. Vendors can also add a description of their own impact assessment for data transfers.
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Security information & certifications
Documentation of the security measures and practices Nueworx Limited has in place when handling personal data.
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Personal data
A description of the personal data that Nueworx Limited is handling.
Sensitive and ordinary information being collected by Nueworx's
Data processing agreements
A DPA is a contract that defines clear roles and obligations for the sharing of personal data.
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Data retention & deletion
Information about how long the data is kept for and when it's deleted.
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Subprocessors
Subprocessors are companies that provide a service for Nueworx Limited and who has or potentially will get access to personal data of their customers.
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Processing locations
Where personal data is processed by Nueworx Limited
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Processing locations of Nueworx Limited's subprocessors
Where personal data is processed by the subprocessors of Nueworx Limited
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