Navigator

Brilliant Future is a Swedish SaaS company that helps organisations to reach their full potential through strengthening employee and customer relations. Brilliant Navigator is the application and toolbox used for strengthening customer relations and is tailored for organisations with customer contact centres. Navigator is a web-based solution that supports desktop and tablets for signed in users and have fully respondent web surveys for respondents. The application is tailored for supporting organisations customer experience through its customer services function. Measures are easy to integrate, and data is updated in real time to follow-up and take actions rapidly. Brilliant Navigator present insights and KPIs about customer, agents in an organisation’s overall operations. These insights give the opportunity to increase quality and efficiency to reach both companies and employees full potential. 
On Navigator's Privacy Page you can request and collect all the privacy and GDPR related information that Navigator is providing.