In accordance with the DPA:

"9. Erasure and Return Of Data

9.1 Deletion During Term

IRIS Connect will enable the Customer and/or End Users to delete Customer Data during the applicable Term in a manner consistent with the functionality of the Services. If the Customer or an End User uses the Services to delete any Customer Data during the applicable Term, this use will constitute an instruction to IRIS Connect to delete the relevant Customer Data from IRIS Connect’s systems in accordance with applicable law. Delete requests are processed automatically following instructions via the Data Controller. Data is held in a trashed state for 90 days then a further 180 days in data back-ups

9.2 Deletion on Term Expiry

Subject to Section 9.3 (Deferred Deletion Instruction), on expiry of the applicable Term the Customer instructs IRIS Connect to delete all Customer Data (including existing copies) from IRIS Connect’s systems in accordance with applicable law. Delete requests are processed automatically following instructions via the Data Controller. Data is held in a trashed state for 90 days then a further 180 days in data back-ups. Without prejudice to Section 14.1 (Access; Rectification; Restricted Processing; Portability), the Customer acknowledges and agrees that the Customer will be responsible for exporting, before the applicable Term expires, any Customer Data it wishes to retain afterwards.

9.3 Deferred Deletion Instruction

To the extent any Customer Data covered by the deletion instruction described in Section 9.2 (Deletion on Term Expiry) is also processed, when the applicable Term under Section 9.2 expires, in relation to an Agreement with a continuing Term, such deletion instruction will only take effect with respect to such Customer Data when the continuing Term expires. For clarity, this Data Processing Agreement will continue to apply to such Customer Data until its deletion by IRIS Connect.

9.4 Return of Data

As outlined in Section 19, upon expiry of the applicable Term the Customer may instruct the IRIS Connect to return the video data transferred to the Customer."

Data Retention policy can be found here:

https://help.irisconnect.com/hc/en-gb/articles/4413902779665-Data-Retention-Policy