HelpScout

by Help Scout PBC

Customer service platform used for technical support ticket management. 
On HelpScout's Privacy Page you can request and collect all the privacy and GDPR related information that HelpScout is providing.

Address 100 City Hall Plaza 5th Floor Boston, MA 02108, United States

Privacy policy

The privacy policy by is a legal document or statement that discloses how HelpScout gathers, uses, discloses, and manges their customers' data.
Get the contact information for HelpScout privacy team or DPO.
Data transfers
The basis for Help Scout PBC sharing, adding, uploading, hosting, accessing or sending personal data out of Europe. Vendors can also add a description of their own impact assessment for data transfers.
Security information & certifications
Documentation of the security measures and practices Help Scout PBC has in place when handling personal data.
Personal data
A description of the personal data that Help Scout PBC is handling.
Data processing agreements
A DPA is a contract that defines clear roles and obligations for the sharing of personal data.
Data retention & deletion
Information about how long the data is kept for and when it's deleted.
Subprocessors
Subprocessors are companies that provide a service for Help Scout PBC and who has or potentially will get access to personal data of their customers.
Processing locations
Where personal data is processed by Help Scout PBC