HappySignals Experience Management for IT

by HappySignals OY

HappySignals is a SaaS platform designed to help enterprises measure and improve employee experience in IT services. It enables organizations to collect real-time feedback through surveys integrated with ITSM tools, analyze experience data with contextual insights, and drive continuous service improvement. The platform ensures GDPR compliance by processing only pseudonymized data, with customers retaining full control over personal data. HappySignals acts as a data processor, providing secure, role-based access to dashboards, reports, and APIs for actionable experience insights. 
On HappySignals Experience Management for IT's Privacy Page you can request and collect all the privacy and GDPR related information that HappySignals Experience Management for IT is providing.

Website
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Contact information

Address Aleksanterinkatu 15 B 00100 Helsinki Finland
The legal entity behind HappySignals Experience Management for IT

Privacy policy

The privacy policy by is a legal document or statement that discloses how HappySignals Experience Management for IT gathers, uses, discloses, and manges their customers' data.
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Privacy contact information

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Data transfers
The basis for HappySignals OY sharing, adding, uploading, hosting, accessing or sending personal data out of Europe. Vendors can also add a description of their own impact assessment for data transfers.
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Security information & certifications
Documentation of the security measures and practices HappySignals OY has in place when handling personal data.
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Personal data
A description of the personal data that HappySignals OY is handling.
Sensitive and ordinary information being collected by HappySignals Experience Management for IT's
Data processing agreements
A DPA is a contract that defines clear roles and obligations for the sharing of personal data.
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Data retention & deletion
Information about how long the data is kept for and when it's deleted.
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Subprocessors
Subprocessors are companies that provide a service for HappySignals OY and who has or potentially will get access to personal data of their customers.
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Processing locations
Where personal data is processed by HappySignals OY
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Processing locations of HappySignals OY's subprocessors
Where personal data is processed by the subprocessors of HappySignals OY
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