Genesys Cloud CX
by Genesys Cloud Services, Inc.
Genesys Cloud CX™ is the world’s leading AI‑powered experience orchestration platform. With it, you can coordinate every step of your customer and employee experience by shaping journeys for moments that matter.
On Genesys Cloud CX's Privacy Page you can request and collect all the privacy and GDPR related information that Genesys Cloud CX is providing.
Address
1302 El Camino Real, Suite 300 Menlo Park, CA, 94025, United States
Privacy policy
The privacy policy by is a legal document or statement that discloses how Genesys Cloud CX gathers, uses, discloses, and manges their customers' data.
Get the contact information for Genesys Cloud CX privacy team or DPO.
Data transfers
The basis for Genesys Cloud Services, Inc. sharing, adding, uploading, hosting, accessing or sending personal data out of Europe. Vendors can also add a description of their own impact assessment for data transfers.
Security information & certifications
Documentation of the security measures and practices Genesys Cloud Services, Inc. has in place when handling personal data.
Personal data
A description of the personal data that Genesys Cloud Services, Inc. is handling.
Data processing agreements
A DPA is a contract that defines clear roles and obligations for the sharing of personal data.
Data retention & deletion
Information about how long the data is kept for and when it's deleted.
Subprocessors
Subprocessors are companies that provide a service for Genesys Cloud Services, Inc. and who has or potentially will get access to personal data of their customers.
Processing locations
Where personal data is processed by Genesys Cloud Services, Inc.
Processing locations of Genesys Cloud Services, Inc.'s subprocessors
Where personal data is processed by the subprocessors of Genesys Cloud Services, Inc.