Data retention & deletion
Information about how long the data is kept for and when it's deleted.
Last updated on 2026-09-22
Data retention & deletion policy
Description

"13 DELETION AND RETURN OF PERSONAL DATA

13.1 The Data Processor shall, at the Data Controller’s option, upon receipt of a written request received within 30 days of the end of the provision of the Services, return the Personal Data to the Data Controller or to a processor nominated by the Data Controller or delete the Personal Data within 12 months of the effective date of termination of the Agreement, including all copies and extracts of the Personal Data unless, applicable law or regulations require storage of the Personal Data after termination.

13.2 On expiry or termination (however arising) the terms of this DPA shall survive and continue in full force and effect."

Section 13, DPA.

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