Get all security information by eGain Virtual Assistant for Agents
Learn how to use Openli to get eGain Virtual Assistant for Agents' full security information and all their GDPR and other privacy related information.
What is security information & certificates?
Documentation of the security measures and practices eGain Virtual Assistant for Agents has in place when handling personal data.
Why and how should I assess this?
When sharing personal data, it is essential to use vendors that can provide sufficient guarantees that their processing activities will meet the requirements of the GDPR.
Proper security is fundamental if sensitive data is processed or personal data is transferred outside the EU.
Things to look out for when choosing a vendor:
- Industry best practices, certificates, and standards (such as ISO 27001 and the SOC II standard)
- Statements about encryption
- Statements about auditing