Cention Contact Center
by Cention
Cention Contact Center is an AI-powered Omni-channel Contact Center as a Service (CCaaS) solution. It enables companies to manage customer interactions across multiple communication channels, including email, chat, social media, and phone. The platform integrates AI-driven automation, machine learning-powered classification, and translation modules to enhance customer support efficiency.
On Cention Contact Center's Privacy Page you can request and collect all the privacy and GDPR related information that Cention Contact Center is providing.
Address
Hälsingegatan 49,
113 31 Stockholm
Sweden.
Privacy policy
The privacy policy by is a legal document or statement that discloses how Cention Contact Center gathers, uses, discloses, and manges their customers' data.
Get the contact information for Cention Contact Center privacy team or DPO.
Data transfers
The basis for Cention sharing, adding, uploading, hosting, accessing or sending personal data out of Europe. Vendors can also add a description of their own impact assessment for data transfers.
Security information & certifications
Documentation of the security measures and practices Cention has in place when handling personal data.
Personal data
A description of the personal data that Cention is handling.
Data processing agreements
A DPA is a contract that defines clear roles and obligations for the sharing of personal data.
Data retention & deletion
Information about how long the data is kept for and when it's deleted.
Subprocessors
Subprocessors are companies that provide a service for Cention and who has or potentially will get access to personal data of their customers.
Processing locations
Where personal data is processed by Cention
Processing locations of Cention's subprocessors
Where personal data is processed by the subprocessors of Cention